Parcels Shipped

188,521

Parcels Shipped

Cities Worldwide

5,953

Cities Worldwide

Satisfied Clients

1131 k

Satisfied Clients

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Proud to Deliver
Excellence Every Time

With 14 years of experience in customs clearance, transportation, and warehousing, we guarantee a delay-free and penalty-free experience, treating your goods as if they were our own—speed, security, and reliability every step of the way.

Double your business efficiency

Customized solutions to clear goods and speed up the work cycle.

Our advanced services

From registering with government systems to transporting goods to your warehouse — we complete the process for you with precision and care.

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We are trusted by major global brands

We are at Ismail Al-Hayek Customs Clearance Establishment
Who We Are?

We are at Ismail Al-Hayek Customs Clearance Establishment

We have over 14 years of experience providing customs clearance, transportation, and warehousing services within the Kingdom of Saudi Arabia.

🟢 Vision:

To be the Kingdom's first and most trusted choice for clearing imported goods, by providing professional and prompt services that meet the aspirations of companies and factories and keep pace with customs developments.

🟢 Mission:

Providing highly efficient customs clearance, transportation, and warehousing services through King Abdulaziz Port and King Fahd Airport, while adhering to regulations, protecting our clients' interests, and delivering a unique experience based on transparency, speed, and trust.

Latest news and articles

The latest information about shipping services and our promotions

Fast customs clearance with Ismail Al-Hayek Establishment

In the world of import and trade, fast customs clearance services play a crucial role in reducing costs, avoiding penalties, and accelerating the flow of goods. Among the leading specialists in this field is Ismail Al-Hayek Customs Clearance, with over 14 years of experience.

View Details 2025 Apr 29
Advantages of Ismail Al-Hayek Establishment's customs clearance service for the factories and institutions sector

Ismail Al-Hayek Customs Clearance proudly serves a large number of factories and businesses across Saudi Arabia, offering a high-quality service tailored to their precise logistical needs.

View Details 2025 Apr 29
Customs clearance steps with Ismail Al-Hayek Establishment - a hassle-free experience

Many people believe that the customs clearance process is complicated and difficult — but with Ismail Al-Hayek Customs Clearance, the process becomes smooth and well-organized from start to finish.

View Details 2025 Apr 29
Why is Ismail Al Hayek Establishment the best choice for customs clearance services?

Ismail Al-Hayek Customs Clearance stands out as one of the leading firms, offering highly efficient services backed by over 14 years of experience.

View Details 2025 Apr 29

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Please fill out the information to contact you

Required service:
  • Delivery authorization collection
    Delivery authorization collection

    from shipping agents

  • Document translation
    Document translation

    for customs processing

  • Transaction entry
    Transaction entry

    into the FASAH system

  • Shipment preparation
    Shipment preparation

    for loading

  • Loading and delivery
    Loading and delivery

    to the company’s warehouses

FAQs

Feeling inquisitive? Have a read through some of our FAQs or contact our supporters for help.

The most important documents include:
* Bill of Lading
* Commercial Invoice
* Certificate of Origin
* Packing List
* Delivery Order
* SABER Number or Certificate of Conformity (for subject goods)

It varies depending on the type of goods and the approving authorities, but it usually takes from one to three days if the documents are complete and the registration in the Fasah system is done correctly.

Fasah is an electronic system operated by the Zakat, Tax, and Customs Authority. It is used to submit documents and complete customs clearance procedures quickly and transparently, and aims to facilitate and accelerate trade.

Yes, and it's preferable to avoid fines and delays. For example, Ismail Al-Haik Customs Clearance offers professional and prompt services at King Abdulaziz Port and King Fahd Airport in Dammam, ensuring customer satisfaction from the moment the shipment arrives until its delivery.

Delays result in fines and daily floor fees for goods, so it is preferable to complete clearance quickly to avoid costs.

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